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Privacy Policy

Privacy Policy

 

Welcome to Dainik Puja ("we", "us", "our"). Dainik Puja is an online platform that helps users discover and book Panditji, Pooja, Havan, religious ceremonies, and related religious services.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, book a service, communicate with service providers, or otherwise use our platform.

By using Dainik Puja, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use our platform, we may collect the following information:

1.1 Personal Information

When you register, make a booking, or contact us, we may collect:

  • Full name

  • Mobile number

  • Email address

  • Billing or booking address

  • City, state, and location information

  • Account login information

  • Profile information

  • Information required to arrange a Pooja or religious service

1.2 Booking Information

When you book a service, we may collect:

  • Selected Pooja or religious service

  • Preferred date and time

  • Service location

  • Number of participants, where applicable

  • Special instructions or requirements

  • Booking and transaction details

  • Communication related to your booking

1.3 Payment Information

Payments may be processed through third-party payment providers. We may receive transaction-related information such as payment status, transaction reference, amount, and payment date.

We generally do not store complete card, banking, UPI, or other sensitive payment credentials on our servers unless specifically required and legally permitted.

1.4 Technical Information

When you use our website, certain technical information may automatically be collected, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website pages visited

  • Date and time of access

  • Referring website

  • Cookies and similar technologies

2. How We Use Your Information

We may use collected information to:

  • Create and manage your account

  • Process and manage bookings

  • Connect you with Panditji or service providers

  • Confirm appointments and service schedules

  • Process payments and refunds

  • Send booking confirmations and updates

  • Respond to customer support requests

  • Improve our website and services

  • Prevent fraud, abuse, and unauthorized activity

  • Maintain platform security

  • Send important service-related communications

  • Send promotional communications where permitted by law and where applicable

  • Comply with legal and regulatory requirements

3. Sharing of Information

We may share relevant information with:

  • Panditji or service providers responsible for fulfilling your booking

  • Payment processing providers

  • Technology and hosting service providers

  • Customer support providers

  • Communication and notification service providers

  • Government authorities or law-enforcement agencies where legally required

We only intend to share information that is reasonably necessary for the relevant purpose.

4. Service Provider Information

Dainik Puja may display information about Panditji and other service providers, including their name, service information, location, availability, ratings, reviews, and other professional information.

Service providers are responsible for the accuracy of the information they provide to the platform.

5. Cookies

Dainik Puja may use cookies and similar technologies to:

  • Keep users signed in

  • Remember preferences

  • Maintain booking sessions

  • Understand website usage

  • Improve website functionality

  • Provide relevant communications or services

You may disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no internet-based service can guarantee complete security of information.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

8. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Withdraw consent where processing is based on consent

  • Request information regarding how your personal information is processed

  • Opt out of certain promotional communications

To exercise applicable rights, you may contact us using the contact information provided below.

9. Third-Party Services and Links

Our website may use third-party services for payments, hosting, analytics, communication, maps, authentication, or other functionality.

We may also provide links to third-party websites. Dainik Puja is not responsible for the privacy practices, security, or content of third-party websites.

Users should review the privacy policies of such third parties before providing them with personal information.

10. Children's Privacy

Dainik Puja is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

11. Marketing Communications

Where permitted by applicable law, we may send information about services, offers, updates, or other promotional communications.

You may unsubscribe from promotional emails or communications by following the available unsubscribe instructions or contacting us.

Service-related communications, such as booking confirmations and important account notifications, may still be sent when necessary.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Dainik Puja
Website: https://dainikpuja.com/
Email: support@dainikpuja.com
Phone: +91 98765 43210

By using Dainik Puja, you acknowledge that you have read and understood this Privacy Policy.

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